View global list of pending users

If you have a student who registers for an account but they are not on your pending users list, no worries. You can view the entire “global” list of pending users to help you find students who may not have been placed in your organizational account.

Note: This can be a very large list at times. Don’t let it overwhelm you! Also, please only search for the students you are looking for. Please don’t verify or change information for other students in this view.

1) Click on “People” in the toolbar

2) Click on the Pending tab at the top

3) Click on the blue filter icon in the tab bar at the top.

4) Click on “Everywhere” to view the global pending users list

5) Click “Done”

6) Find the name you are looking for by using the search bar or scrolling through the list

7) Click on the name to open their profile

8) Click on “Membership request” to verify you have found the right person

If you have found the right person, the school they requested should be in your area.

9) Click on “Roles” and then “Assign to a location”

10) Click on your location

At this point, this person is now listed in your location and the job can end at this point, if you want to take this a step further, you can also assign their role. To learn how to do that, click here.